About
Midwest-raised and west coast based, I bring the best of genuine friendliness and fast-moving tech-driven ingenuity to the team I am a cyclist, baker, and all-around nerd who loves treating friends old and new to a homecooked meal. I'm a Michigan grad, a San Francisco startup veteran, a world traveler, and looking forward to the next adventure.
Fullstack Software Engineer
As a software engineer, I am following my passion for driving positive impact. Whether a project is big or small, I want to use my time to build software solutions that help people. I take pride in pouring my heart and soul into the work that I do and want to bring that to a great new project.
- Bday: May 1
- Website: This one!
- Phone: Four One Five 340 Zero One Zero Seven‬
- City: San Francisco, USA
- Cake or Pie: Absolutely Pie!
- Degree: BA History UMich
- Email: timmcmackenjr at gmail
- Freelance: Available
Skills
Always striving to improve my knowledge base and learn new languages, stacks, and skills
Resume
I've had some great opportunities to work at a variety of companies in various industries which has produced a unique and diverse set of skills including client support/success, web development, python for data science, community management, social media marketing, and office potluck specialist.
Sumary
Tim McMacken
Newly minted Software Engineer working to break into tech. 3+ years working at early-stage startups in client-facing roles. Ready to be your next hire!
- Based in San Francisco CA
- Four One Five 340 Zero One Zero Seven
- timmcmackenjr at gmail.com
Education
Fullstack Software Engineering Program
2020 - 2022
Holberton School - Tulsa OK
Project-Based hybrid approach to computer science education with focus on Full Stack software engineering utilizing C, Python, HTML/CSS, JavaScript, and LAMP Stack
Bachelor of History
2007 - 2011
Unniversity of Michigan, Ann Arbor MI
Built my own course of study in early modern world focusing on the connective threads of great game politics on global events and trends. Also sang in the Men's Glee Club.
Professional Experience
Technical Customer Success Manager
Oct 2017 - Jun 2019
OpenInvest, San Francisco CA
- Onboarded $2.5MM in assets to the platform
- Maintained a 98% client retention rate
- Led weekly meetings on client support needs with CTO and Sr engineering team for Jira prioritization.
- Point of contact for B2C interactions, providing front line support for clients comprising $12MM assets under management
Sr Technical Client Support & Community Manager
Mar 2017 - Oct 2017
Molekule, San Francisco CA
- Founded the support team and grew it from 1 individual to 11 during a 4x user growth period
- Recruited a network of advocates and influencers across various social media platforms
- Worked directly with the engineering team and C-suite while advocating for the end-user experience
- Led customer education on the science and efficacy of a medical-grade air purification system
Happy to send my full resume, just drop me a line via email or LinkedIn.
